Ordering Info


CONTACT US

We are always here to help. Please feel free to get in touch with us via email regarding questions about your order or any other general questions you might have. 

email: Madewellmercantile@gmail.com

SHIPPING & GENERAL INFO

All orders are usually processed and shipped within 3-5 business days. Transit times are provided by the carrier (USPS) and may vary with package origin and destination. All shipping costs are determined by the weight of the items purchased and the destination address. (Unless we are having a flat rate promo deal which will be shown on the home page of our site).

SHIPPING NOTIFICATIONS

When domestic shipping labels are prepared online and printed, customers will receive notification via email from USPS. If you do not receive an email within 2 to 4 days after placing your order, please check your spam/junk mail folder or contact us. 

RETURNS & EXCHANGES

If you are not completely satisfied with your purchase, please reach out to us.

please contact madewellmercantile@gmail.com

We will work to resolve any issues as quickly as possible to ensure customer satisfaction.